This class is designed for leaders, managers and supervisors and emphasizes two essential outcomes: (1) ensuring your staff is consistently performing to standard or above; and, (2) ensuring a strong, vibrant workplace. Participants learn and practice how to set clear performance expectations and how to diagnose a staff member's development level. In addition, they learn flex coaching and counseling skills. This class also includes specific Influencing Skills for managers, supervisors and leaders. Participants enjoy this class because it provides concrete, practical, immediately useable skills for managing and leading.
What
our clients say about Managing for High Performance and
Retention: "I have been a supervisor.for over 9 years.
This is the best, most applicable training I have had.
I have discovered many techniques through supervising
people, but this was the first time I have ever seen it
articulated in training . . . Libby has an excellent instructor
presence and is pleasant and fun. I particularly enjoyed
the discussion of personal versus positional power because
this is one of the foundations of leadership."
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